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IPFCC Webinar: Engaging Patients and Family in Mental Health Settings
January 11, 2018 @ 11:00 am - 12:00 pm
This webinar will highlight how to implement patient- and family-centered care in various mental health settings. Ways to engage people in the direct care experience and as quality improvement partners will be showcased. Practical tools and tips that help others build strong partnerships with those receiving mental health services and their families will be shared.
- Learn effective ways to engage people and their families in direct care across the continuum
- Describe how patient and family advisors help and support improvements in quality, safety, and experience of care
- Identify successful approaches for working with diverse populations so their voices are honored and their insights are integrated into health delivery change
- Mary Minniti, CPHQ
- Patty Yoon
Providence Health Care